RD Plumbing Solutions Testimonials

RD Plumbing Solutions Testimonials

On one late Friday afternoon I found the drain blocked at my house. As usual in such circumstances, you panic a bit. I found a plumber in the ‘Tradies’ section of my local paper. When I called Russell Dent, Director of RD Plumbing Solutions, he told me he could come to fix my problem before the weekend.

My troubles were quickly eased when Russell came promptly with excellent equipment and a professional attitude. He located the problem and fixed it temporarily, setting a suitable time-frame to return and repair a pipe damaged by tree roots more than 2m deep in the ground.

Russell returned 3 weeks later as agreed, and with knowledge and confidence carried out the necessary repairs. His trade skills are exceptional. The job was done to an excellent standard and I was impressed by his attitude, skill and equipment. His price was also very competitive.

Russell turned a major headache into any easy fix, making me comfortable and confident of the solution. I found him reliable and professional and happily recommend him to anyone.

Danuta Natora

Russell of RD Plumbing Solutions, has always been professional, and quick to attend work that we required. He is friendly, easy to communicate with, and patient with explaining work required – which has made us feel comfortable in having him do work at and in our house. His quality of work to us, has always been to a high standard, and completed properly – with relevant inspectors booked in if required, as well as the job site left neatly after. We are very happy to refer Russell, and pass on already his business details to anyone needing a plumber. Definitely a fantastic plumber that is highly recommended!!!

Simon & Felicity Plew

Russell has completed many plumbing task on our property including sewer replacement, gas fitting for meter move, replacing gas line into house(due to underfloor leak), underfloor plumbing, and hot and cold (first fix) to ensuite. Russell is very polite and well mannered. He has been very flexible with us throughout the building of our extension.

He has clearly communicated what we require and has been happy for me to complete much of the preparation required, e.g. Digging trenches.

Russell’s workmanship is of a very high standard, this was shown when an auditor from the technical regulator attended to inspect gas work that had been completed.

The auditor said that the job was done well and the auditor made a special mention of how thoroughly Russell had completed the certificate of compliance. Russell’s attention to details is superb and he is willing to discuss our needs so he can ensure we are happy with the finished product.

We have been extremely pleased with Russell’s work and have recommended him to others we know.

Robert Baker

I was extremely happy with the job Russell from RD Plumbing Solutions did when replacing my gas pipes. They left my house clean and were very friendly. They were able to be flexible with times to fit my busy schedule and Russell gave me the best price out there. It is reassuring being a female and dealing with honest, professional people – I Would not go anywhere!

Erinne Provis

I received a recommendation for RD Plumbing when I needed someone to tend to issues at my rental property. Russell went out of his way to make a time that suited both my tenants and myself, and got the job done quickly and efficiently without fuss. His services are professional and second to none. Highly recommend for all plumbing solutions.

Rikki Cooke, Sturt SA

Top bloke who knows his stuff. Wrote me a highly professional report for a tenancy dispute. Came on time and was easy to deal with. Highly recommend.

Ryan

After a not-so-pleasant experience with a franchise plumber, I decided to choose a small business listed with the SA Master Plumbers Association. Russell arrived promptly, and provided a service that was friendly and honest, happy to take the time to sort out the small extra issues I had around the house on the day. He was also open about options, and had very good prices. I will recommend RD Plumbing to anyone and everyone without hesitation.

Alex

I was very impressed with RD Plumbing Solutions’ customer service and would highly recommend them to others. I found their communication exceptional (after some less than impressive dealings with other plumbing service providers) and they fixed my problem very efficiently.

Lisa Abbey

Russell is a true professional and very efficient. He came in done the job and you would not even know he’s been, the only thing he left behind was a great impression. I would not go anywhere else for my plumbing needs.

Dillon Eldridge, Osborne SA

Russell helped me out with a bathroom reno and did a great job at a really good price. He’s a genuine, friendly and honest guy. It’s his own business so you know he’s going to do a good job and can give you a good price because he has less overheads than the big companies. No job is too big or small for him and he was genuinely interested in saving me money and providing advice instead of rushing me off the phone. I’ll definitely be using him again and would recommend him to anyone!

Belinda Monier, Payneham SA

I had paid a plumber to come out and repair my toilet three times, but in the end the problem wasn’t resolved. I was later referred to Russell by Reece Plumbing. I only wish I had known about him earlier. He was punctual, friendly, and dealt with the problem without a fuss. He explained options clearly and I was happy with the fees. He also went out of his way to explore the possibility of my replacement parts being covered under warranty. He finished the job to an excellent standard. I would highly recommend him to anyone and will use him again.

Sasha McLean, Prospect SA

Excellent, fast and efficient service that saved us when our gas was turned off. Fixed our problem in no time and to a top standard at the most cost effective for us. Highly recommend RD Plumbing Solutions. Super helpful and friendly, thanks again Russell. Legend.

Kate Larwood, Northfield SA

I found RD plumbing in my local Messenger as part of gathering quotes for a replacement gas hot water system and I am so happy I did. Russell was very professional and provided an on site quote the next day they suited my budget and needs for the property. When I needed to book the replacement in earlier than discussed due to the old unit leaking, he was onsite within half an hour, finished the job in 2 hours! All without any disruption to myself or my tenants. He left the site clean and was by far one of the easiest trades people I have dealt with. I will most definitely use RD Plumbing Solutions again, I won’t even bother calling for any other quotes.

Anna-Lisa Taylor, Beulah SA

Russell responded very quickly to my home improvement request. He was excellent in communication and attended site ASAP after me telling him the tiler was already tiling. He dealt with my request on the spot contacting his suppliers and provided me with a quote for product and install. He was so organised that I managed to provide him with a credit card on site payment for my deposit so that my unit could be ordered interstate and we have arranged an installation date depending on the completion of my tiles being installed. Absolutely Brilliant work. Thank you, Russell, I will continue to use you for my next renovation project.

Sharon Persic, Ingle Farm SA

Outstanding. Prompt. Excellent equipment. Quick diagnosis of the problem. Remediation very thorough, no short cuts. Long-term maintenance plan discussed. Russell is an ideal plumber. I’ll stick with him and I recommend him for further work.

Rob Stevenson, Salisbury Heights SA

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