On one late Friday afternoon I found the drain blocked at my house. As usual in such circumstances, you panic a bit. I found a plumber in the ‘Tradies’ section of my local paper. When I called Russell Dent, Director of RD Plumbing Solutions, he told me he could come to fix my problem before the weekend.
My troubles were quickly eased when Russell came promptly with excellent equipment and a professional attitude. He located the problem and fixed it temporarily, setting a suitable time-frame to return and repair a pipe damaged by tree roots more than 2m deep in the ground.
Russell returned 3 weeks later as agreed, and with knowledge and confidence carried out the necessary repairs. His trade skills are exceptional. The job was done to an excellent standard and I was impressed by his attitude, skill and equipment. His price was also very competitive.
Russell turned a major headache into any easy fix, making me comfortable and confident of the solution. I found him reliable and professional and happily recommend him to anyone.
Russell has completed many plumbing task on our property including sewer replacement, gas fitting for meter move, replacing gas line into house(due to underfloor leak), underfloor plumbing, and hot and cold (first fix) to ensuite. Russell is very polite and well mannered. He has been very flexible with us throughout the building of our extension. He has clearly communicated what we require and has been happy for me to complete much of the preparation required, e.g. Digging trenches.
Russell’s workmanship is of a very high standard, this was shown when an auditor from the technical regulator attended to inspect gas work that had been completed.
The auditor said that the job was done well and the auditor made a special mention of how thoroughly Russell had completed the certificate of compliance. Russell’s attention to details is superb and he is willing to discuss our needs so he can ensure we are happy with the finished product.
We have been extremely pleased with Russell’s work and have recommended him to others we know.